Return & Refund Policy

Return & Refund Policy

At Shourya Associates, your satisfaction is our priority. Please read our policy carefully.

1. Return Window: You may request a return within 7 days from the date of delivery.
2. Product Condition: To be eligible for a return, the item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
3. Defective, Damaged, or Wrong Products: If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will cover the return shipping costs and provide a full refund or a replacement.
4. Non-Defective Returns: For returns due to change of mind, size issues, or color variations, the customer will be responsible for paying the return shipping costs. We will provide a store credit or exchange. Cash refunds are not provided for non-defective returns.
5. International Orders: For all international orders, we only offer store credit or exchange. The customer is responsible for all return shipping costs and any customs duties.
6. How to Initiate a Return: To start a return, please email us at info@shouryaassociates.com with your Order ID and reason for return. We will guide you through the process.
7. Refunds: Once your return is received and inspected, we will notify you. If approved, your store credit will be processed within 7-10 business days.

For any questions, contact us at info@shouryaassociates.com